Shipping policy
Shipping Policy
Processing Time:
- All orders are processed within 5 business days (excluding weekends and holidays).
- Custom or personalized orders require additional time. Please refer to individual product descriptions for exact timelines.
Shipping Rates & Delivery:
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- Estimated delivery times vary significantly by location and carrier. Domestic shipments typically arrive faster, while international shipments may take additional weeks depending on the destination.
International Duties, Taxes, & Customs:
- International orders feature a seamless, surprise-free checkout experience.
- All applicable import duties, taxes, and customs fees are calculated and collected at checkout.Customers will not be required to pay any additional fees upon delivery.
- Petite Wreath Boutique is not responsible for delays caused by local customs clearance processes or postal service disruptions in the destination country.
Order Tracking:
- Once an order ships, a tracking number is sent via email to monitor its progress.
- Please note: International tracking may update less frequently once the package leaves the origin country.
Returns & Exchanges:
- Returns are accepted within 30 days of purchase.
- Customers are responsible for all return shipping costs, including any international shipping fees and duties incurred during transit.
- No restocking fees apply.
- No final sale items—eligible items can be returned.
If there are any questions, please contact customer support at info@petitewreathboutique.com.